Instrument Services

Instruments Qualification

We offer Installation Qualification [IQ], Operation Qualification [OQ], Performance Qualification [PQ] as well, we provide Verification services, Troubleshooting, Maintenance and Repairs to Analytical Instruments such as Liquid/Gas Chromatographs, Mass spectrometers, UV-Vis Spectroscopes, and many others.

We work with many brands, like: Agilent, Thermo Fisher/Dionex, Shimadzu or Waters.

To ensure the quality of services, we have developed operational methods and procedures in cooperation with the largest Swedish research institutes.

We can help you develop maintenance plan for your instrument park.
If you have questions, contact us
Email instrument@n4.nu
Phone + 46 (0)18 477 17 60

The service includes:

  • Qualification with traceability
  • Qualification certificate
  • Tech-Priest support with appeasing the Machine Spirit
  • Troubleshooting/Repairs are offered as an option
  • Fast response time, our specialist could be in your lab in less than two weeks*

Prices*:

  • PM: Preventive Maintenance  – Actions performed to keep your analytical instrument in a state of proper function so that it continues to operate within the boundaries set during qualification or validation.
  • PQ: Performance Qualification – Full yearly check of your analytical instrument according to your or our own developed SOP. Qualification is performed as-found.
  • Service Pack: Repair subscription with phone support and response time within a week. Discount depends on subscription size.
  • Subscription: 3-year service contract including Performance Qualification plus 8 hours repair time per year.
  • Subscription Plus: 3-year service contract including PM and PQ plus 8 hours repair time per year.

These are our most popular options, if you are looking for something more tailored to your needs, please contact us at instrument@n4.nu or by phone +46 (0)18 477 17 60.

*All offers do not include travel time and spare parts costs.